Business Unit
HOUSTON, TX> Subaru North - Service
Location
Houston, Texas
Service Cashier/ Warranty Administrator
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Service Cashier. The Service Cashier processes monetary and credit card transactions as well as completes and closes repair orders for the dealership’s clients.
Job Responsibilities
Prints repair orders, parts invoices, bills, itemized lists, and tickets showing amount due
Records amounts received and prepare cash reports of transactions
Balances cash drawer at the beginning and end of each shift
Maintains records of daily transaction documentation
Calculates discounts, coupons and charges and apply to proper accounts on repair order
Prepares daily bank deposits
Processes and receives Finance and Insurance (F&I) and necessary sales monies
Knows and understands extended service policies, and processes extended warranty payments for repair orders
Assists in scheduling courtesy transportation
Processes mail
Assists receptionist with phone calls
Attends department meetings
Education/Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
Location
Team Gillman Subaru North
About Our Dealership
Since 1938 and with over 75 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Service Cashier. The Service Cashier processes monetary and credit card transactions as well as completes and closes repair orders for the dealership’s clients.
Job Responsibilities
Prints repair orders, parts invoices, bills, itemized lists, and tickets showing amount due
Records amounts received and prepare cash reports of transactions
Balances cash drawer at the beginning and end of each shift
Maintains records of daily transaction documentation
Calculates discounts, coupons and charges and apply to proper accounts on repair order
Prepares daily bank deposits
Processes and receives Finance and Insurance (F&I) and necessary sales monies
Knows and understands extended service policies, and processes extended warranty payments for repair orders
Assists in scheduling courtesy transportation
Processes mail
Assists receptionist with phone calls
Attends department meetings
Education/Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
Location
Team Gillman Subaru North
About Our Dealership
Since 1938 and with over 75 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - Service
Location
Houston, Texas
Service Advisor -
Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up.
On a typical day, this will include:
Upselling additional services using low pressure, high integrity methods
Providing accurate repair/maintenance estimates
Adhering to policies on vehicle care and operation
Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
Reviewing and explaining repairs and associated costs with customers
Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards
The Rewards:
A competitive salary
A great working environment where you’ll be supported by a team of professionals
Medical, Dental & Vision Insurance
401K Retirement Savings Plan
PTO
Discounts on vehicle purchases
Advancement opportunities for high performers The requirements:
Outstanding customer service skills
A positive attitude
Previous experience in a similar role would be highly desirable
About our Dealership
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up.
On a typical day, this will include:
Upselling additional services using low pressure, high integrity methods
Providing accurate repair/maintenance estimates
Adhering to policies on vehicle care and operation
Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
Reviewing and explaining repairs and associated costs with customers
Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards
The Rewards:
A competitive salary
A great working environment where you’ll be supported by a team of professionals
Medical, Dental & Vision Insurance
401K Retirement Savings Plan
PTO
Discounts on vehicle purchases
Advancement opportunities for high performers The requirements:
Outstanding customer service skills
A positive attitude
Previous experience in a similar role would be highly desirable
About our Dealership
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - Service
Location
Houston, Texas
Service Technician – Automotive
We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, in our state of the art air conditioned and heated shop, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk!
Job Responsibilities
Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision)
Company Paid Life Insurance
Holiday and VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, in our state of the art air conditioned and heated shop, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk!
Job Responsibilities
Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision)
Company Paid Life Insurance
Holiday and VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - Service
Location
Houston, Texas
Experienced Service Advisor – Team Gillman in Northwest Houston
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Qualifications
Must have Sales Advisor Experience
Speaking a second language in addition to English is a HUG PLUS but not required
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Qualifications
Must have Sales Advisor Experience
Speaking a second language in addition to English is a HUG PLUS but not required
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - Sales
Location
Houston, Texas
Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential customers
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided customers
Following up post visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Excellent Social Media Skills: Facebook, Twitter, Instagram, Snapchat, etc.
Proficint in Text Messaging
Able to use YouTube for Video Posting
Outstanding Relationship Building Skills with Potential Clients.
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential customers
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided customers
Following up post visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Excellent Social Media Skills: Facebook, Twitter, Instagram, Snapchat, etc.
Proficint in Text Messaging
Able to use YouTube for Video Posting
Outstanding Relationship Building Skills with Potential Clients.
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - Service
Location
3 Locations
Master Service Technician – Automotive - Team Gillman Subaru North
Do you thrive in a fast-paced environment? Do problem-solving and customer service get your engine revving? Let your mechanical knowledge, technical expertise and outstanding attitude take your career to new heights as a master service technician on our exceptional team in our state of the art air conditioned and heated shop. We are looking for a leader who can mentor other technicians, diagnose and perform repairs quickly and efficiently, and clearly communicate with customers and service consultants.
Job Responsibilities
Determine and discuss vehicle issues, current work and future needs with customers and service advisors.
Diagnose, maintain and repair automotive systems.
Perform quality inspections, including test drives, of vehicles prior to returning them to customers
Communicate directly with service advisors to keep customers informed of any additional service needs and provide an estimate for any new repairs.
Execute repairs under warranty to manufacturer specifications.
Job Requirements
At our dealership, master technicians are determined and persistent problem solvers who are expected to maintain a comprehensive understanding of the latest automotive technologies.
Education and/or Experience
1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental & vision)
Company paid life insurance
Holiday & VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Do you thrive in a fast-paced environment? Do problem-solving and customer service get your engine revving? Let your mechanical knowledge, technical expertise and outstanding attitude take your career to new heights as a master service technician on our exceptional team in our state of the art air conditioned and heated shop. We are looking for a leader who can mentor other technicians, diagnose and perform repairs quickly and efficiently, and clearly communicate with customers and service consultants.
Job Responsibilities
Determine and discuss vehicle issues, current work and future needs with customers and service advisors.
Diagnose, maintain and repair automotive systems.
Perform quality inspections, including test drives, of vehicles prior to returning them to customers
Communicate directly with service advisors to keep customers informed of any additional service needs and provide an estimate for any new repairs.
Execute repairs under warranty to manufacturer specifications.
Job Requirements
At our dealership, master technicians are determined and persistent problem solvers who are expected to maintain a comprehensive understanding of the latest automotive technologies.
Education and/or Experience
1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental & vision)
Company paid life insurance
Holiday & VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - General
Location
Houston, Texas
Hiring for All Positions – Auto Dealership
The secret to our dealership’s ongoing success? We only hire the best people. To us, each new employee is an investment—an investment in their future growth and professional development and in our business. We are proud to employ the best technicians, sales consultants, service advisors and valets in the business. But our needs don’t stop there. We are also looking for top-notch IT administrators, marketing coordinators, HR managers, training facilitators, call center representatives and more to join our expert teams.
If you have what it takes and are ready to take your career to a whole new level, then let’s talk about future opportunities. Just submit your resume and job preference and we will keep you posted when a job comes available that matches your needs and experience.
Requirements will vary by position. However, most positions will require a valid driver license (must be insurable) and a combination of education and/or relevant experience.
Education and/or Experience
Varies by job; Candidates with a combination of education and/or experience are preferred.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
The secret to our dealership’s ongoing success? We only hire the best people. To us, each new employee is an investment—an investment in their future growth and professional development and in our business. We are proud to employ the best technicians, sales consultants, service advisors and valets in the business. But our needs don’t stop there. We are also looking for top-notch IT administrators, marketing coordinators, HR managers, training facilitators, call center representatives and more to join our expert teams.
If you have what it takes and are ready to take your career to a whole new level, then let’s talk about future opportunities. Just submit your resume and job preference and we will keep you posted when a job comes available that matches your needs and experience.
Requirements will vary by position. However, most positions will require a valid driver license (must be insurable) and a combination of education and/or relevant experience.
Education and/or Experience
Varies by job; Candidates with a combination of education and/or experience are preferred.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Day-Time Receptionist – Auto Dealership
As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.
Job Responsibilities
Understand and follow receptionist processes and procedures
Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
Receive visitors and obtain name and nature of business
Update telephone directory
Direct clients to lounge and refer clients to appropriate personal for vehicle status updates
Diffuse client concerns and direct them to the appropriate team member for assistance
Monitor demo car keys and log demo car reports as appropriate
Attend department meetings
Monday – Friday
Education and/or Experience
High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.
Job Responsibilities
Understand and follow receptionist processes and procedures
Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
Receive visitors and obtain name and nature of business
Update telephone directory
Direct clients to lounge and refer clients to appropriate personal for vehicle status updates
Diffuse client concerns and direct them to the appropriate team member for assistance
Monitor demo car keys and log demo car reports as appropriate
Attend department meetings
Monday – Friday
Education and/or Experience
High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - Parts
Location
Houston, Texas
Experienced Parts Counterperson – Auto Dealership
All you need is one year of experience in a dealership warehouse to change your career path for the better. We need a reliable, professional parts counterperson to purchase, sell, store and issue parts within our busy dealership. Sure, you’ll need to be good at ordering parts and maintaining inventory, but you’ll also need excellent people skills when dealing with customers and internal staff. The right person can expect great pay, great benefits and a great dealership family environment.
Job Responsibilities
Determine needs and accurately specify parts accordingly
Create and modify purchase orders
Issue purchase orders to appropriate vendor to order parts
Record warranty parts returned
Create special ordered parts on dealership computer system and notify ASM, technician or client upon receipt
Review special order parts tracking
Process and close open invoices
Compare invoices against requisitions to verify quality and quantity of merchandise received
Keep records of outside purchases and parts received and issued
Perform ongoing warehouse parts inventory
Attend weekly department meetings
Education and/or Experience
High school diploma or GED; One year of dealership warehouse experience and/or training REQUIRED; Subaru Parts knowledge/experience PREFERRED
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
All you need is one year of experience in a dealership warehouse to change your career path for the better. We need a reliable, professional parts counterperson to purchase, sell, store and issue parts within our busy dealership. Sure, you’ll need to be good at ordering parts and maintaining inventory, but you’ll also need excellent people skills when dealing with customers and internal staff. The right person can expect great pay, great benefits and a great dealership family environment.
Job Responsibilities
Determine needs and accurately specify parts accordingly
Create and modify purchase orders
Issue purchase orders to appropriate vendor to order parts
Record warranty parts returned
Create special ordered parts on dealership computer system and notify ASM, technician or client upon receipt
Review special order parts tracking
Process and close open invoices
Compare invoices against requisitions to verify quality and quantity of merchandise received
Keep records of outside purchases and parts received and issued
Perform ongoing warehouse parts inventory
Attend weekly department meetings
Education and/or Experience
High school diploma or GED; One year of dealership warehouse experience and/or training REQUIRED; Subaru Parts knowledge/experience PREFERRED
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - Sales
Location
Houston, Texas
Experienced Sales Professional – Automotive
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. We are looking for experienced individuals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities
Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Speaking a second language in addition to English is a HUGE PLUS
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. We are looking for experienced individuals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities
Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Speaking a second language in addition to English is a HUGE PLUS
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - Service
Location
Houston, Texas
Experienced Service Technician – Automotive North Houston
At Team Gillman, we run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk! Come work at our state-of-the-art air conditioned and heated shop, with a little hard work and dedication, who knows where you’ll be able to go? At our dealership, the door is always open.
Job Responsibilities
Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); Experience is a MUST
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision)
Company Paid Life Insurance
VAC & Holiday Pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
At Team Gillman, we run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk! Come work at our state-of-the-art air conditioned and heated shop, with a little hard work and dedication, who knows where you’ll be able to go? At our dealership, the door is always open.
Job Responsibilities
Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); Experience is a MUST
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision)
Company Paid Life Insurance
VAC & Holiday Pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston Rosenberg and Clear Lake representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Service Drive Attendant
Are you passionate about what you do? Then it’s time you were rewarded for your skills/experience.
Job Requirements:
Greet customers in service
Provide excellent customer service to all walk-in and scheduled customers in the Service Area
Answer phones
Help the Advisors in writing up customer tickets
Place Customers in Loaner vehicles
Other duties may be assigned as needed
Warranty Clerk Experience a PLUS
Qualifications:
High school diploma or GED
Experience required; preferably Acura Sales experience (but not required)
Must be able to provide references
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental & vision)
Company Paid Life Insurance
VAC & Holiday Pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Are you passionate about what you do? Then it’s time you were rewarded for your skills/experience.
Job Requirements:
Greet customers in service
Provide excellent customer service to all walk-in and scheduled customers in the Service Area
Answer phones
Help the Advisors in writing up customer tickets
Place Customers in Loaner vehicles
Other duties may be assigned as needed
Warranty Clerk Experience a PLUS
Qualifications:
High school diploma or GED
Experience required; preferably Acura Sales experience (but not required)
Must be able to provide references
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental & vision)
Company Paid Life Insurance
VAC & Holiday Pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Subaru North - Service
Location
Houston, Texas
Experienced Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental & vision)
Company Paid Life Insurance
VAC & Holiday Pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental & vision)
Company Paid Life Insurance
VAC & Holiday Pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.