Business Unit
HOUSTON, TX> Acura - Sales
Location
Houston, Texas
Business Development Center (BDC) Manager
The service BDC manager is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase vehicles. The BDC Manager delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.
Responsibilities
Create, maintain and measure the internet and business development processes
Manage a group of customer service representatives in a call center environment
Follow the new hire and interview processes for all BDC reps
Cultivate engaged, intelligent, and consistent staff
Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
BDC Representative Preferred Skills and Experience
Digital marketing experience is required
Superior communication skills, both oral and written
Strong email and phone presence is necessary
Exceptional leadership skills
Outstanding organizational skills
Team-oriented with a desire to achieve both individual and collective goal
Ability to stay strong and calm in a stressful environment; must thrive under pressure
Luxury automotive experience is a plus
Ability to pass pre-employment background check and drug test
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, and vision)
Company paid life insurance
Holiday and VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership
Since 1938 and with over 75 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
The service BDC manager is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase vehicles. The BDC Manager delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.
Responsibilities
Create, maintain and measure the internet and business development processes
Manage a group of customer service representatives in a call center environment
Follow the new hire and interview processes for all BDC reps
Cultivate engaged, intelligent, and consistent staff
Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
BDC Representative Preferred Skills and Experience
Digital marketing experience is required
Superior communication skills, both oral and written
Strong email and phone presence is necessary
Exceptional leadership skills
Outstanding organizational skills
Team-oriented with a desire to achieve both individual and collective goal
Ability to stay strong and calm in a stressful environment; must thrive under pressure
Luxury automotive experience is a plus
Ability to pass pre-employment background check and drug test
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, and vision)
Company paid life insurance
Holiday and VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership
Since 1938 and with over 75 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Generating appointments and quotes by placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc…
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
BDC Representative Preferred Skills and Experience:
Prior customer service or BDC experience preferred
Self-starter, motivated and success driven
Confident, positive, and high energy presence
Excellent oral, written and interpersonal communication skills
Team-oriented with a desire to achieve both individual and collective goal
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem-solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, and vision)
Company paid life insurance
Holiday and VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership
Since 1938 and with over 75 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Generating appointments and quotes by placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc…
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
BDC Representative Preferred Skills and Experience:
Prior customer service or BDC experience preferred
Self-starter, motivated and success driven
Confident, positive, and high energy presence
Excellent oral, written and interpersonal communication skills
Team-oriented with a desire to achieve both individual and collective goal
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem-solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, and vision)
Company paid life insurance
Holiday and VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership
Since 1938 and with over 75 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Acura - Collision Center
Location
Houston, Texas
Collision Center Estimator/Foreman – Auto Dealership
Accuracy, honesty, and attention to detail; if you have these qualities AND want to make a great living putting them to use; then our dealership has an opportunity for you. We are looking for an individual who can be our Body Shop’s estimator/foreman, you will work with some of the best collision center managers and technicians in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations.
Prior experience as an estimator or in a customer service role and/or foreman in a body shop is preferred.
Job Responsibilities
Prepare honest, accurate and complete damage estimates for customers
Inspect damaged vehicles thoroughly using standard written procedures
Estimate repair costs and the anticipated time needed to complete them
Monitor repairs as they are made and track costs, labor and materials
Ensure that all work meets quality standards
Provide exceptional customer service and follow-up
Coordinate and communicate actions within the dealership and the collision center
Professional Attributes
Demonstrated ability to work professionally and courteously with customers
A people-focused mindset and a passion for providing great customer service
Proficiency with multiline phone systems and computers
Ability to work in a fast-paced work environment
Strong organizational and time management skills
Professional appearance and strong work ethic
Must be able to communicate clearly and effectively in English
Oversee the quality, timeliness and manner in which repair services are performed and delivered
Help in creating a cohesive team with a positive attitude
Help monitor the performance of technicians
Help direct and schedule activities of technicians
Help schedule repair work and assign it to technicians with matching skill levels
Help ensure that repairs are assigned to technicians in a consistently objective manner
Provide technical support for, and assist technicians as needed
Help ensure that all repair work is done correctly and in an acceptable time frame
Coordinate resolution of customer complaints keeping customer satisfaction and department profitability in mind
Comply with and enforce all Safety policies and procedures at all times
Perform other duties as assigned
Qualifications
Minimum of 2 years’ experience in an auto body repair facility
Working knowledge of body repair methods
Excellent communication, and problem-solving skills including the ability to maintain composure under stress
Strong leadership and motivational skills
Strong organizational, multi-tasking and time management skills to meet changing deadlines in a fast-paced environment
Professional and dependable
Safety and customer service focused
Strong computer and internet skills
Experience with CCC1 and working with insurance DRP a plus
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental & vision)
Company Paid Life Insurance
VAC & Holiday Pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Business Unit
HOUSTON, TX> Acura - Sales
Location
Houston, Texas
Sales Consultant – Automotive
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities
Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities
Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Auto Body Shop Manager
If you are an independent, proactive thinker who is driven to meet goals while maintaining a strict level of quality control and enjoy problem solving while being in control of defining and improving processes, we have a position for you!
Job Responsibilities:
We are looking for an Auto Body Shop Manager to take on and be responsible for the following, while maintaining the efficiency, profitability and reputation of our body shop’s daily operations:
Oversee the quality, timeliness and manner in which repair services are performed and delivered
Create a cohesive team with a positive attitude that includes all body shop employees
Hire, train, motivate and monitor the performance of all technicians and body shop employees
Optimize customer value and profitability
Direct and schedule activities of all technicians
Regularly monitor actual performance and determine reasons for variance
Schedule repair work and assign it to technicians with matching skill levels
Ensure that repairs are assigned to technicians in a consistently objective manner
Provide technical support for, supervise, and assist technicians as needed
Ensure that all repair work is done correctly and in an acceptable time frame
Maintain awareness of current and projected market conditions
Keep abreast of all federal, state, and local regulations that affect operations
Develop & implement appropriate strategies and programs as necessary to attain the dealership’s shop objectives
Reach and maintain a high-level of customer satisfaction
Maintain existing relationships with customers
Coordinate resolution of customer complaints keeping customer satisfaction and department profitability in mind
Comply with and enforce all Safety policies and procedures at all times
Perform other duties as assigned
To Qualify for this Position:
Minimum of 5 years’ experience in an auto body repair facility
Working knowledge of body repair methods
3-5 years of managerial experience
Excellent communication, managerial, and problem-solving skills including the ability to maintain composure under stress
Strong leadership and motivational skills
Strong organizational, multi-tasking and time management skills to meet changing deadlines in a fast-paced environment
Professional and dependable
Safety and customer service focused
Strong computer and internet skills
Benefits:
Full health benefits (medical, dental & vision)
Company Paid Life Insurance
VAC & Holiday Pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership:
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
If you are an independent, proactive thinker who is driven to meet goals while maintaining a strict level of quality control and enjoy problem solving while being in control of defining and improving processes, we have a position for you!
Job Responsibilities:
We are looking for an Auto Body Shop Manager to take on and be responsible for the following, while maintaining the efficiency, profitability and reputation of our body shop’s daily operations:
Oversee the quality, timeliness and manner in which repair services are performed and delivered
Create a cohesive team with a positive attitude that includes all body shop employees
Hire, train, motivate and monitor the performance of all technicians and body shop employees
Optimize customer value and profitability
Direct and schedule activities of all technicians
Regularly monitor actual performance and determine reasons for variance
Schedule repair work and assign it to technicians with matching skill levels
Ensure that repairs are assigned to technicians in a consistently objective manner
Provide technical support for, supervise, and assist technicians as needed
Ensure that all repair work is done correctly and in an acceptable time frame
Maintain awareness of current and projected market conditions
Keep abreast of all federal, state, and local regulations that affect operations
Develop & implement appropriate strategies and programs as necessary to attain the dealership’s shop objectives
Reach and maintain a high-level of customer satisfaction
Maintain existing relationships with customers
Coordinate resolution of customer complaints keeping customer satisfaction and department profitability in mind
Comply with and enforce all Safety policies and procedures at all times
Perform other duties as assigned
To Qualify for this Position:
Minimum of 5 years’ experience in an auto body repair facility
Working knowledge of body repair methods
3-5 years of managerial experience
Excellent communication, managerial, and problem-solving skills including the ability to maintain composure under stress
Strong leadership and motivational skills
Strong organizational, multi-tasking and time management skills to meet changing deadlines in a fast-paced environment
Professional and dependable
Safety and customer service focused
Strong computer and internet skills
Benefits:
Full health benefits (medical, dental & vision)
Company Paid Life Insurance
VAC & Holiday Pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership:
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Service Technician – Automotive
We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk!
Job Responsibilities
Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk!
Job Responsibilities
Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Hiring for All Positions – Auto Dealership
The secret to our dealership’s ongoing success? We only hire the best people. To us, each new employee is an investment—an investment in their future growth and professional development and in our business. We are proud to employ the best technicians, sales consultants, service advisors and valets in the business. But our needs don’t stop there. We are also looking for top-notch IT administrators, marketing coordinators, HR managers, training facilitators, call center representatives and more to join our expert teams.
If you have what it takes and are ready to take your career to a whole new level, then let’s talk about future opportunities. Just submit your resume and job preference and we will keep you posted when a job comes available that matches your needs and experience.
Requirements will vary by position. However, most positions will require a valid driver license (must be insurable) and a combination of education and/or relevant experience.
Education and/or Experience
Varies by job; Candidates with a combination of education and/or experience are preferred.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
The secret to our dealership’s ongoing success? We only hire the best people. To us, each new employee is an investment—an investment in their future growth and professional development and in our business. We are proud to employ the best technicians, sales consultants, service advisors and valets in the business. But our needs don’t stop there. We are also looking for top-notch IT administrators, marketing coordinators, HR managers, training facilitators, call center representatives and more to join our expert teams.
If you have what it takes and are ready to take your career to a whole new level, then let’s talk about future opportunities. Just submit your resume and job preference and we will keep you posted when a job comes available that matches your needs and experience.
Requirements will vary by position. However, most positions will require a valid driver license (must be insurable) and a combination of education and/or relevant experience.
Education and/or Experience
Varies by job; Candidates with a combination of education and/or experience are preferred.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Collision Center Technician – Auto Dealership
We know that good body techs do more than repairs, they make our customer’s vehicles—and our shop—look good! If you are experienced, hard-working and known for your skill and attention to detail, then our busy collision center may be the perfect fit for you. You will need to have at least six months of experience in frame, metal and interior repairs on collision-damaged vehicles to qualify for this amazing opportunity with excellent earning potential.
Job Responsibilities
Possess an operating knowledge of measuring systems
Diagnose and repair full-frame vehicles and uni-body structural damage
Repair and replace body panels
Replace damaged wiring harnesses or reinstall harnesses after body repair
Remove and reinstall interiors
Attend weekly department meetings
Maintain clean work area
Education and/or Experience
High school diploma or GED; 6 months to 1 year of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Certificates, Licenses, Registrations (Including Driver's License)
Operator Driver's License (must be insurable)
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; and reach with hands and arms. The employee frequently is required to walk, climb or balance; stoop, kneel, crouch or crawl; and taste or smell. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 50 pounds; and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and depth perception.
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
We know that good body techs do more than repairs, they make our customer’s vehicles—and our shop—look good! If you are experienced, hard-working and known for your skill and attention to detail, then our busy collision center may be the perfect fit for you. You will need to have at least six months of experience in frame, metal and interior repairs on collision-damaged vehicles to qualify for this amazing opportunity with excellent earning potential.
Job Responsibilities
Possess an operating knowledge of measuring systems
Diagnose and repair full-frame vehicles and uni-body structural damage
Repair and replace body panels
Replace damaged wiring harnesses or reinstall harnesses after body repair
Remove and reinstall interiors
Attend weekly department meetings
Maintain clean work area
Education and/or Experience
High school diploma or GED; 6 months to 1 year of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Certificates, Licenses, Registrations (Including Driver's License)
Operator Driver's License (must be insurable)
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision, life)
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; and reach with hands and arms. The employee frequently is required to walk, climb or balance; stoop, kneel, crouch or crawl; and taste or smell. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 50 pounds; and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and depth perception.
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Internet Sales Consultant – Automotive
Are you a versatile, tech-savvy sales pro comfortable in a high-volume, Internet-driven sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven Internet-focused sales professionals to help develop, implement and administer our e-commerce platform while responding to sales leads and information requests generated through the dealership’s website.
Responsibilities and Requirements
Monitor and respond to all Internet leads (referral services and website)
Develop client prospecting file upon lead receipt
Quote pricing, rates and inventory availability
Meet and greet prospects (by appointment)
Present and demonstrate inventory
Receive credit applications (manually and online)
Remain up-to-date on products, market trends and certifications
Understand and implement dealership sales process
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Take digital photos for posting on website
Must be familiar with Client Relationship Management (CRM) software
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental & vision)
Company Paid Life Insurance
Holiday and VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Are you a versatile, tech-savvy sales pro comfortable in a high-volume, Internet-driven sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven Internet-focused sales professionals to help develop, implement and administer our e-commerce platform while responding to sales leads and information requests generated through the dealership’s website.
Responsibilities and Requirements
Monitor and respond to all Internet leads (referral services and website)
Develop client prospecting file upon lead receipt
Quote pricing, rates and inventory availability
Meet and greet prospects (by appointment)
Present and demonstrate inventory
Receive credit applications (manually and online)
Remain up-to-date on products, market trends and certifications
Understand and implement dealership sales process
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Take digital photos for posting on website
Must be familiar with Client Relationship Management (CRM) software
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental & vision)
Company Paid Life Insurance
Holiday and VAC pay
401k Retirement savings plan with company match
Employee discounts
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Service Advisor – Automotive North Houston
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
We are willing to train any individual with the right attitude!
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision)
Company Paid Life Insurance
401k Retirement savings plan with company match
Employee discounts
Vacation and Holiday Pay
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
We are willing to train any individual with the right attitude!
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Full health benefits (medical, dental, vision)
Company Paid Life Insurance
401k Retirement savings plan with company match
Employee discounts
Vacation and Holiday Pay
Drug Free Work Environment
Equal Opportunity Employer
About Our Dealership (Team Gillman)
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.