Team Gillman Mazda is in need of an Internal Service Advisor. The Internal Service Advisor is responsible for coordinating internal repair orders for used cars and dispatching the work to technicians.
Job Responsibilities
Responsible for writing internal service repair orders for used cars, creating estimates, dispatching this type work into the shop for the technician to work on, and/or sublet repairs when necessary
Maintains and creates XTIME/ASR estimates for the Used Car Manager to approve work to be completed on the stock units
Responsible for writing warranty PDI repair orders for new stock units arriving from the factory
Coordinate with sales managers and service manager accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep sales managers and service manager informed of progress
Inspect repair quality and ensure that all work is complete
Keep Service Manager informed of all problems and potential problems
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, PTO, paid holidays, and job specific education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Us:
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.