Accessory Sales

Accessory Sales

Are you a versatile, tech-savvy parts pro comfortable in a high-volume, Internet-driven sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven Internet-focused parts specialist to help develop, implement and administer our e-commerce platform while responding to parts leads and information requests generated through the dealership’s website. 

Job Responsibilities:

 To run an online shop by carrying out online marketing plans and daily operation to boost site traffic and generate sales. The e-store specialist should work closely with members of the parts team to execute e-marketing strategies.

• Create and propose online shop business plans
• Process daily orders
• Provide exceptional customer service and resolve customer problems or complaints by determining optimal solutions. Consult with management as needed. 
• Communicate e-marketing plans and ideas in cooperation with other team members and management
• Use different e-marketing channels such as social media (Facebook/Twitter) and search engine optimization
• Monitor loss prevention 
• Manage all store operational issues, including store housekeeping, store administrative duties, physical
• inventories, price changes, etc.
• Manage speed of service results, control inventory that is used for service orders, and is responsible for the overall organization and appearance of the service.
• Ensure all orders are properly documented and released for shipping

 To Qualify for this Position:

 Education and Training Requirements: An online store specialist does not necessarily have to have a bachelor’s degree, but must at least be skilled in the computer as well as the internet and SEO.

• At least 1 year work experience in similar position preferred
• Excellent communication skills and proficiency in English
• Strong experience in store operation management and customer service
• Demonstrated understanding of online marketing
• Experience in retail

 About Our Dealership (Team Gillman)

 Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

 Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg and Clear Lake representing Acura, Honda, Mazda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.