Bilingual BDC Agent

Team Gillman has served the Houston area for over 80 years with a commitment to customer satisfaction and employee growth. A culture of respect, integrity, and excellence drives our award-winning dealerships. We’re currently seeking a bilingual (Spanish-speaking) BDC Agent to join our high-performing Chevrolet team.

 

Job Description:

As a BDC Agent, you will be the voice of Team Gillman Chevrolet—connecting with customers, scheduling appointments, and helping drive sales and service traffic to the dealership. You’ll communicate primarily over the phone and via email/text, making bilingual communication essential.

 

Responsibilities: 

• Handle inbound and outbound calls to schedule service and sales appointments 

• Respond to internet leads and inquiries in a timely, professional manner 

• Maintain accurate records in the CRM system 

• Follow up with prospective and existing customers 

• Meet daily, weekly, and monthly performance goals

 

Qualifications: 

• Fluent in both Spanish and English (verbal and written) 

• Strong communication and customer service skills 

• Ability to multitask in a fast-paced environment 

• Experience in a BDC, call center, or dealership setting is preferred but not required 

• High school diploma or equivalent 

• Attention to detail and proficient computer/typing skills

 

What We Offer: 

• Competitive compensation 

• Paid training and ongoing support 

• Healthcare, dental, and vision insurance 

• 401(k) retirement plan with company match 

• Opportunities for growth and advancement within the Team Gillman family

 

Apply Today!

If you're ready to join a dynamic team with a family-owned company that values its employees and customers, we’d love to hear from you. Apply in person or submit your resume to [insert email or application link].

 

Team Gillman – Where Teamwork Drives Success!

About Our Dealership (Team Gillman)

Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Kingwood, Rosenberg and Clear Lake representing Acura, Honda, Subaru,Mazda, Chevy and Volkswagen. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.