Business Development Center (BDC) Manager
The service BDC manager is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase vehicles. The BDC Manager delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.
Responsibilities
BDC Representative Preferred Skills and Experience
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
About Our Dealership
Since 1938 and with over 75 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.